Privacy Policy | AI Manual Illustration Generator

Last Updated: May 8, 2026

Introduction

ManualFig ("we," "us," or "our") operates the manualfig.ai website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered product instruction illustration platform.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use the Service.

Information We Collect

Personal Information

When you register for an account or use our Service, we collect:

Account Information: Name, email address, password (encrypted)
Profile Information: Display name, avatar, preferences
Payment Information: Processed securely through Stripe (we do not store complete credit card details)
Billing Information: Billing address, payment history, subscription status

Usage Data

We automatically collect information about your interaction with the Service:

Service Usage: Features used, illustrations generated, prompts submitted, credits consumed
Technical Data: IP address, browser type, operating system, device information
Analytics Data: Page views, session duration, navigation patterns
Interaction Data: Editing sessions, template selections, style and panel preferences

User-Generated Content

Uploaded Assets: Product photos, CAD screenshots, sketches, written procedures, or reference imagery you upload for AI processing
Text Prompts: Descriptions, constraints, and instructions you provide for illustration generation
Generated Illustrations: All instruction figures, panels, and exports created through our AI service
Project History: Your iterative editing sessions, panel revisions, and feedback
Community Display: Free users grant us permission to anonymously showcase their generated works in our community gallery. Paid users enjoy complete privacy protection for all their creations.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for detailed information.

How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

Provide, operate, and maintain the AI product instruction illustration Service
Process your illustration generation requests using AI APIs
Store and manage your generated illustrations and projects
Manage your account, authentication, and authorization

Payment Processing

Process subscription payments and credit purchases through Stripe
Manage billing, invoicing, and payment verification
Handle refunds and payment disputes
Prevent fraudulent transactions

Credits Management

Track credit usage and distribution
Process credit grants, purchases, and expirations
Apply subscription benefits and bonus credits

Service Improvement

Analyze usage patterns to improve AI model performance
Develop new features, panel templates, and illustration styles
Optimize user experience and interface design
Monitor system performance and reliability

Communication

Send service-related notifications and updates
Respond to your inquiries and support requests
Send marketing communications (with your consent)
Deliver newsletter content (if subscribed)

Legal Compliance

Comply with legal obligations and regulations
Enforce our Terms of Service
Protect against fraud, abuse, and security threats
Resolve disputes and enforce our agreements

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers:

Stripe: Payment processing and subscription management
AI Generation Providers: Third-party model providers (such as OpenAI, Replicate, and similar services) that process prompts and reference assets to generate illustrations
Object Storage (AWS S3 or compatible): Secure file storage for uploaded and generated assets
Resend: Transactional and marketing email delivery
Vercel: Application hosting, analytics, and performance monitoring
PostgreSQL Database Provider: Secure data storage for accounts, projects, and credits
Better Auth + Social Identity Providers (Google, GitHub): Authentication and account verification

All service providers are contractually bound to protect your information and use it only for specified purposes.

Legal Requirements

We may disclose your information if required by law or in response to:

Valid legal requests from government authorities
Court orders, subpoenas, or legal processes
Protection of our rights, property, or safety
Investigation of fraud, security issues, or terms violations

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different Privacy Policy.

We may share your information for any other purpose with your explicit consent.

Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy:

Account Data: Retained while your account is active and for a reasonable period after account closure
Payment Records: Retained for 7 years to comply with financial regulations
Generated Illustrations: Retained according to your account type and storage limits
Usage Data: Aggregated and anonymized data may be retained indefinitely for analytics
Marketing Data: Retained until you unsubscribe or request deletion

You can request deletion of your account and associated data at any time by contacting us.

Data Security

We implement industry-standard security measures to protect your information:

Encryption: All data transmitted is encrypted using SSL/TLS protocols
Secure Storage: Personal data is stored in encrypted databases
Access Controls: Strict access limitations and authentication requirements
Payment Security: PCI DSS compliant payment processing through Stripe
Regular Audits: Periodic security assessments and vulnerability testing
Monitoring: Continuous monitoring for suspicious activities and security threats

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights:

Access and Portability

Request a copy of your personal information
Export your data in a machine-readable format

Correction and Update

Correct inaccurate or incomplete information
Update your account details and preferences

Deletion

Request deletion of your personal information (right to be forgotten)
Delete your account and associated data

Restriction and Objection

Restrict how we process your information
Object to certain types of processing (e.g., marketing)

Withdraw consent for marketing communications
Opt-out of non-essential data collection

To exercise these rights, please contact us at contact@manualfig.ai.

Children's Privacy

The Service is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

Right to know what personal information is collected
Right to know if personal information is sold or disclosed
Right to opt-out of the sale of personal information (we do not sell information)
Right to deletion of personal information
Right to non-discrimination for exercising your rights

If you are in the European Economic Area, you have rights under the General Data Protection Regulation:

Legal Basis: We process your data based on contract fulfillment, legitimate interests, and consent
Data Protection Officer: Contact our DPO at contact@manualfig.ai
Supervisory Authority: You have the right to lodge a complaint with your local data protection authority

Third-Party Links

Our Service may contain links to third-party websites not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites. We recommend reviewing the privacy policy of every site you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

Posting the new Privacy Policy on this page
Updating the "Last Updated" date
Sending an email notification for significant changes
Displaying a prominent notice in the Service

Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: contact@manualfig.ai
Contact Form: Contact Us

We will respond to your inquiry within 30 days.

Your privacy matters to us. We are committed to protecting your personal information and being transparent about our data practices.